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Best Twitter Account Idea Yet from The Information
You know how all these bizarre yet entertaining Twitter accounts keep popping up? The character-based Mad Men account, @BettyDraper the one quoting his hilarious father (with the not-censored...
View ArticleFacebook for Social Support? I like.
When we first rolled out TryStack, a place for trying out cloud! for OpenStack, we heard the groans from the audience since our first ID check is through a Facebook login. No Facebook, no TryStack. But...
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What’s New in Conversation and Community?
Love this new cover, both photos are Creative Commons licensed once again. Let’s look between the covers though! While thinking about the second edition and how three years had passed, I was...
View ArticleOpen Help Conference 2012 Introduces igor
I’m at the Open Help Conference in Cincinnati this weekend. Yesterday Florian Nadge from RedHat gave a lovely talk about Writing for Translation. Next up was Warren Block, longtime FreeBSD contributor,...
View ArticleCommunity Content Strategist
I’m considering a request. It’s a request for a new branch in content strategy. Now it’s odd to even start such a fork when content strategy itself is so new, so nascent that its molds are barely even...
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Tools and skills in the red
If this isn’t a snapshot of our industry, I don’t know what is. A couple of observations: “Documentations” [sic] to me indicates an English-second-language speaker. Members listing that term as a skill...
View ArticleDevelopers, Writers, and First Jobs
I constantly try to network locally with Austinites, and I’m meeting more tech writers with diverse backgrounds. One of Austin’s slogans is “Keep Austin Weird” and while our writers aren’t necessarily...
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How It’s Made: the OpenStack API Reference Page
Glad you asked! The site at http://api.openstack.org is a collection of HTML pages, and one page has an especially interesting story about how it is built. The http://api.openstack.org/api-ref.html...
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Who Wrote OpenStack Grizzly Docs?
Sneaking a peek at the numbers for documentation along with the code should show us pointers about docs keeping up with code. As I suspected, there were about three major contributors to the operations...
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Documentation as Conversation with CSS
Three types of speech balloons: speech, thought, scream. I love to explore new ways of conveying technical information, and I’m interested in documentation as conversation. Last year I wanted to...
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Book Sprint for OpenStack Security Guide
The legendary book sprint method has come through again! This past week in a bunker, I mean, secure location near Annapolis, a team of security experts got together to write the OpenStack Security...
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Openstack – The Terrible Threes?
I don’t know about you, but for my kids we suffered the terrible threes much more than any terrible twos. This week OpenStack, the open source cloud, turns three years old! Booyah! From where I sit, I...
View ArticleDiscipline and Diplomacy: Docs in the Open
In open source, all sorts of interesting connections happen. In open source documentation, an even more narrowly defined group of folks connect the dots for others. Recently I was interviewed by...
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OpenStack Docs Boot Camp Wrap Up
We didn’t have to do pushups to get the wifi password, though I did consider that requirement for our boot camp theme and decided, no calisthenics required. We gathered about 20 writers and developers...
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Game Changers: Rackspace supporting Girlstart here in Austin
Creative, brave, resilient, these are all words we cherish for our daughters, our best friends, our coworkers, all those who have faced any sort of technical or scientific challenge and wondered if...
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Who Wrote OpenStack Havana Docs?
I know, I know, OpenStack is too obsessed with statistics for contributors. I agree! I want to rise above it but the trend release-over-release for docs is way too tempting for me in my research lab...
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OpenStack Operations Guide Mini Sprint
We held a two-day mini-sprint in Boston at the end of January to update the OpenStack Operations Guide. You may remember the first five-day sprint was in Austin in February 2013. This time, the sprint...
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How to Build OpenStack Docs and Contributors through Community
I’m well past the three year mark, working on a new open source project that grows and grows every six months. I’ve been working closely with Diane Fleming at Rackspace to focus completely on upstream...
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All About that OpenStack Operations Guide
I wrote a post on the O’Reilly Programming blog about our experiences writing a book in five days and revising it for publication as an O’Reilly book. The blog post is titled, The book sprint: Not just...
View ArticleMore posts around the web
Seems like more and more I’m writing everywhere but here! I wanted to do a round-up of some of my writing around the web. On the Rackspace Developer Blog: Austin Ladies Hackathon This weekend was a...
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